The Art of the Handshake and Making Good First Impressions
Research has shown that when you first meet a person, they will form 11 distinct impressions of you within the first seven seconds of interacting.
Impressions formed in the first contact will dictate the person’s trust, loyalty and willingness to spend money with your business.
About this Course
This training will give your employees a foundation for success with improved social skills and the awareness of how their communication, behaviors, and actions affect others. This will improve your business environment, reduce internal conflicts between employees, and result in improved relationships with customers and staff.
There are several factors involved in generating this first impression:
Can you afford to get it wrong?
The Importance of First Impressions to Your Business
Proper behavior and manners are part and parcel of this professionalism. Understanding how to behave and what constitutes good manners is a crucial component in increasing success in business and personal relationships.
Times are Changing
Training enables employees to grow their knowledge base and improve the job and interpersonal skills that make them more effective in the workplace.
Your Return on Investment
Training prepares employees to advance into higher roles and take on more responsibility. Employees who experience less training and fewer opportunities for advancement will remain stagnant, see little motivation to improve bad habits or leave the company altogether.